服务条款

Article 1 Scope of application and changes to these Terms
1. These Terms shall apply to all users as defined in Article 3.
2. Mesonic Design Office Inc. may add, delete, or change the contents of this agreement without prior notice to the user.
3. ("This Service") Please confirm the contents of this Agreement when using the Service, and Masonic Design Office Inc. will assume that users who use this Service have agreed to these Terms.

Article 2 Services Provided
1. The services provided by Masonic Design Office Inc. are those listed in the following items.
(1) Goods sales service
(2) Information provision service
(3) Various services incidental to items 1 and 2
(4) Various services provided by Masonic Design Office Inc. in the future Services 2. Masonic Design Office Inc. may add, delete, or change the content of the services specified in each item of the preceding paragraph.

Article 3 User Definition
“User” means the user of this Agreement and this Service.

Article 4 Establishment of sales contract
1. The sales contract between the user and Masonic Design Office Inc. shall be concluded at the time specified in each of the following items. Masu.
　(1) In the case of an order from an online shop, when Masonic Design Office Inc. receives the order information from the user.
　(2) In the case of an order from a place other than an online shop, the time when Masonic Design Office Inc. accepts the order.
2. Applications for purchasing products by minors are considered to be the responsibility of the guardian.
3. After the sales contract is established, Masonic Design Office Inc. will use the payment method specified in Article 6, Paragraph 1, specified by the user at the time of ordering, to complete the sales contract established between the user and Masonic Design Office Inc. shall be able to charge the User a fee based on the following (hereinafter referred to as the "Price").

Article 5 Cancellation of Contract
1. After the sales contract is concluded, Masonic Design Office Inc. may cancel the contract in the following cases. Masu.
　(1) If the product you ordered is out of stock and the scheduled arrival date has not yet been determined.
　(2) If the product is damaged, malfunctions, or other defects occur before it is delivered, and the product is out of stock and the expected arrival date has not been determined.
　(3) If the manufacturer or supplier discontinues production of the product or becomes unable to supply it.
　(4) If the product cannot be delivered due to unknown destination or long-term absence.
　(5) If the user does not make payment within the specified period.
　(6) If the user's designated credit card company contacts them to the effect that the credit card has defaulted.
　(7) If it is impossible to deliver the product due to other circumstances.
2. Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act regarding the use of this service, Masonic Design Office Inc. may cancel or terminate the sales contract or take other appropriate measures. I assume that.

Article 6 Price
1. The price of each product is specified on the product details page, and the shipping fee is specified on the shopping guide page under "Shipping Information/Shipping".
2. The displayed product price and shipping charges include consumption tax.
3. The shipping charges specified on the "About Shipping/Shipping" page are based on the shipping method specified in Article 8, Paragraph 1.
4. Masonic Design Office Inc. may change product prices and shipping charges without prior notice to users. Even if either or both of the product price and shipping charges change after the sales contract is established, the user shall pay the price at the time the sales contract is established, and Masonic Design Office Inc. will not invoice the user for the difference or notify the user. We will not refund the difference.

Article 7 Payment
1. This online store is operated in partnership with Global-e. Global-e is a trusted global e-commerce vendor, the company you contract with for international purchases, and processes and processes your payments.

Global-e manages transactions (payments, orders, shipping, etc.). We offer over 150 different payment methods. We offer major payment methods in over 100 countries, including Visa, Mastercard, American Express, Paypal, and Diners, as well as many other common local payment options specific to your region. Additional local payment methods are available and can be confirmed at checkout.
2. Masonic Design Office Inc. may add or delete payment methods. If the credit card company specified by the user contacts you to the effect of credit default, Masonic Design Office Inc. may add or delete payment methods. You may request payment using other payment methods.
3. If the user's designated credit card company notifies the user that the credit card has defaulted, Masonic Design Office Inc. may request the user to pay using another payment method.

Article 8 Product Delivery
1. Basically, for all orders, products shall be delivered by a route carrier designated by Masonic Design Office Inc. It will be delivered to the eaves in a packaged state. The carrier shall be selected at the discretion of Masonic Design Office Inc., taking into consideration the size, weight, nature, etc. of the product.
2. Due to issues such as the size, weight, nature, delivery route, etc. of the product, delivery to the eaves by a local delivery company may not be possible, or if the user requests a non-local delivery method such as a chartered delivery service, the sales contract may be canceled. If shipping costs are higher than the shipping charges at the time of establishment, Masonic Design Office Inc. may charge the user the difference in shipping charges.
3. Users must inform Masonic Design Office Inc. of the shipping address for the product specified at the time of order, if it is before Masonic Design Office Inc. starts arranging product shipping. It may be changed by. If Masonic Design Office Inc. receives a notification from a user to change the shipping address of the product after starting arrangements for shipping the product, the user is not obligated to comply with the user's request, and the user is responsible for changing the shipping address of the product at his or her own expense. shall be done.
4. When delivering products to multiple delivery locations, the User shall place one order for each delivery location. Additionally, users may not order multiple products at once from one delivery destination, and after placing the order, request Masonic Design Office Inc. to deliver each product to multiple delivery locations. .
5. Users may specify that products be delivered to a location other than their own residence. If the user does not receive the product himself/herself, the delivery address or recipient must be notified in advance that the product will be delivered from Masonic Design Office Inc., and if the product is not received by Masonic Design Office Inc. due to refusal to receive the product, etc. We will ensure that it is not returned to the company. If the product is returned to Masonic Design Office Inc. due to the user's carelessness, such as refusal of receipt or long-term absence, we will not refund the product price, shipping fee, or other actual expenses, and the product will be subject to the judgment of Masonic Design Office Inc. We will process the following. If the product is to be re-delivered at a later date, the user shall pay to Masonic Design Office Inc. the actual cost of return shipping, re-delivery, and any other taxes or fees incurred.
6. Users may not request Masonic Design Office Inc. to provide these services, unless the product is advertised with gift wrapping, gift wrapping, message cards, etc. as part of a campaign by Masonic Design Office Inc. shall not be possible.
7. The period from the start of product shipping arrangements until the product is delivered to the user shall be the period specified in each of the following items, except in the cases specified in the following paragraph.
(1) Usually within 1 to 3 business days (excluding Saturdays, Sundays, and holidays) (2) If shipping outside the country using international shipping, it will take approximately 2 weeks to arrive
8. The period until product delivery specified in the preceding paragraph may be extended due to the reasons specified in the following items.
　(1) If a Saturday or Sunday falls on a public holiday or our company's holiday, we are unable to ship the product.
　(2) If the manufacturer or supplier's shipping volume or other workload is large and the product cannot be shipped as scheduled. (3) If the delivery is delayed due to circumstances on the delivery company's side after the product has been shipped.
9. If the courier company takes the product back without delivering it because the user is absent on the delivery date, and an "absence notice" is left behind, the user must contact the courier company himself. , shall make arrangements for redelivery.
10. Masonic Design Office Inc. shall not be liable for any direct or indirect damages to the user due to delays in product delivery to the user due to the proviso to paragraphs 10 and 11 or for any other reason. shall not be liable.
11. Products will only be delivered within Japan and to countries/regions where delivery is possible.

Article 9 Transfer of Ownership
1. When the user or the delivery address specified by the user receives the ordered product, ownership of the product shall be transferred. shall be transferred from Masonic Design Office Inc. to the User.
2. If you choose to pay by credit card, ownership of the products you order may be retained by the credit card company in accordance with the terms of membership established by the credit card company.

Article 10 Returns/Exchanges
1. For all orders, after the sales contract is established, the user may change to another product, change the specifications, cancel, or cancel the order due to the user's convenience. Products cannot be returned or exchanged due to.
2. After receiving the product, the user shall check for damage without delay.
3. In the event that the product is damaged, defective, incorrect, etc., please contact Masonic Design Office Inc. with the details within 7 days after receiving the product. The product shall be stored in its original packaging. If you contact us within the period and Masonic Design Office Inc. determines that the product is damaged, defective, incorrect, etc., we will repair or replace it with a new product at the expense of Masonic Design Office Inc. will do. However, if we cannot replace or repair the item, such as a sold-out item, a discontinued item, or a limited edition item, we will refund the product price.

Article 11 Handling of personal information
Mesonic Design Office Inc. shall handle users' personal information based on the separately established "Privacy Policy."

Article 12 Copyright, etc.
Documents, videos, sounds, and other copyrighted works provided by Masonic Design Office Inc. through this service are subject to copyright laws, other laws, etc. Protected by international treaties. Reprinting, diversion, transmission, screening, etc. of any or all of these as is or with modifications without our consent.